Get started for free

We use several criteria. First of all, there can only be forwarded if it is one return item. This way we avoid multiple packages. Second; we can exclude specific SKUs or entire categories. Completely flexible and to the shop's liking. Finally; the return reason allows forwarding. For example, the size or color does not suit, or the consumer has changed his mind.

A reward for good behavior. Choosing to forward or buy someone else's return product is an environmental gain anyway. A financial reward can be added to that. Through our tech you can save points for the (Sustainable) Fashion gift card or for your own webshop. Finally; enough consumers want less negative impact from their returns. Altruism moves them.

We guarantee privacy through our anonymous shipping labels and no communication between consumers. Only at the mail point is the label with the shipping address printed out by an employee. 



Quality means forwarding a return neatly and on time. Good behavior is rewarded. Question 2 elaborates on this. First of all; every consumer wants their money back. That won't happen if the buyer indicates upon receipt that something is wrong. Just like with Marketplace. And just like with Airbnb, Uber and Vinted - consumers behave because it benefits them. Pure self-interest. Is there bad behavior anyway? Then leads to exclusion from our service. Has the consumer not forwarded by the last day? Then we automatically send a new product from your warehouse.

Yes, returning to the warehouse remains possible at all times. Also buying a product from the warehouse. Consumers choose our option themselves. That directly creates buy-in.

Count on 1.50 to 2.00 Euro per forwarded product. A fraction of the cost saved. Check out our pricing page for more information.